HOW TO GAIN ACCESS TO AN EMPLOYEE’S ONEDRIVE ACCOUNT

There are two ways to access someone else’s OneDrive:

If you are an Office 365 Global Administrator

1. Users > Active Users
2. Check the box next to user’s name whose OneDrive account you are trying to access, then click OneDrive Settings
3. Under Access section, click on Access files
   

If you want to allow any employee to access someone else’s OneDrive

1. Admin Centers > SharePoint
2. Once in the SharePoint Admin Center, click on User Profiles
3. On the next screen, click User Profiles
4. Find the user’s profile you want to allow someone else access to, click the small drop-down next to the name, then choose Manage site collection owners
5. You will notice that by default, the OneDrive Site Collection Administrator is the owner of the OneDrive account. This makes total sense as the Site Collection (OneDrive site collection that is) is private to OneDrive owner
6. So all you have to do is add an alternate username to Site Collection Administrators box and then click OK